Runs the catering establishment without you?
If you fail a long time, for example, by an accident or a burn-out by the long hours that you make, you just walk by fixed costs. Without any money coming. How long you hold over your head above water? Is it wise to arrange something for it, like taking out a disability insurance?
Accidents at work
In the hospitality industry you work daily with mixers, electric knives, meat grinders and cutters. Accidents do happen, especially if your machines are kept out of date or incorrect. why Acquire only machines with the appropriate security (CE-marked machines) and late check your equipment regularly, preferably by the supplier. And stick to the instruction. The same goes for your employees !Water damage
Logical that evening after closing run the dishwasher. But precisely the hose coupling breaks, you're out of luck. During the day you can still intervene on time, but at night usually. With considerable water damage as a result. So install a water seal on all water-using appliances.
burglary
Thieves often very simple inside, through the front door or through a small side window. There later in your hospitality business burglarized? Then you need (to) restore the damage and replace the stolen goods. You may even have to temporarily close the case and miss you so also consider revenue.Intrusion prevention starts with proper locks on windows and doors and the installation of an alarm system. Would you really protected? Rather than a mist generator; they prove very effective against burglars. Or check out these tips from Interpolis to reduce intrusion risks .
Fraud by employees
In the hospitality industry you get different types of fraud against. Think of employees which free drink friends or accounts rounding up and the difference stabbing into his own pocket.Make sure the temptation to cheat is not too great and make everything right, for example by automating the dispensing so that each drink is immediately registered.
Liability
You should not think about it, but it can happen that your customers become ill after visiting the restaurant and before you as the owner liable . And that can have major financial consequences. Consequently, the latest Hygiene Code , so that you meet the legal requirements for food safety (HACCP).It is important that you can show in practice that you and your employees always act in a responsible and safe manner with food and drink. Provide staff education and training and set clear rules of personal hygiene. During a work meeting to discuss this regularly with your employees and ensure asset or anyone obey.
'Waiter! There's a fly in my soup '
How well you do your best, it will happen to you establish a time a guest is not satisfied with what you have served him. Remember that guests who leave disappointed your case, definitely not return.But if they then also their dissatisfaction through social media and review websites such as distributing Parisiens, costs which may have more business ... Offer unhappy guests always sincere apology and a solution. So you can probably still make sure they feeling good step outside!
Robbery and aggression
A robbery has a huge emotional impact. Reduce the chance that it happens to you, for example by encouraging customers to pay digitally . So you have less cash in your cash drawer and you are a less attractive target for attackers.In addition, set clear procedures for opening and closing your case. If you always do alone, you're vulnerable. Make sure you keep your phone at hand or take control agreements with retailers in your area.